Hear Again America | Asheville, NC

Asaf Peled

CEO

Mr. Peled earned a B.A. and M.A. from Fairleigh Dickinson University in New Jersey. Mr. Peled subsequently built his career in managing hearing establishments from the ground up, starting as a licensed hearing aid dispenser in New Jersey in 2002. Developing expanded business services to meet increasing clients’ needs, while providing exemplary customer care remains the cornerstone of his professional philosophy. He is excited that Hear Again America is bringing an elevated customer experience to Floridians under his stewardship.

Robert Morrison, Au.D.

Doctor of Audiology

Dr. Robert Morrison earned a B.S. from Ithaca College in Speech and Hearing Sciences and his M.A. and Au.D. from Indiana University in Bloomington, IN. He practiced clinically in Washington D.C. before joining a start-up hearing aid company in a national operations role and helping to expand the company into 9 states with 30 locations. He then joined Starkey Laboratories and functioned in both a Sales and Business Development capacity for the state of Florida for 6 years and became a recognized speaker and expert teacher of hearing aid technology prior to joining Hear Again America in 2016. Dr. Morrison owns Advanced Hearing Systems, LLC which he began in 2010 to install induction loop systems in public venues and private residences to assist the hearing impaired population stay connected socially and maintain the quality of life that they deserve. Bringing his clinical and business experience to Hear Again America, Dr. Morrison is focused on providing the best quality service and care in the industry for our patients through the private practice model- while offering the most advanced technology in the industry.

John Moore, HAS, BC-HIS

Regional Manager

Mr. Moore is a licensed Hearing Aid Specialist having received his Florida license in 1992. Mr. Moore is a two-time president of the Florida Hearing Society and served two terms as the Southeastern United States Governor of the International Hearing Society. In addition to having served as a Senior Faculty Member at Alan Lowell Seminars, the largest training source for training new hearing aid specialists to receive their license nationwide. Mr. Moore is a recognized leader in hearing aid dispensing, as well as a recognized leading expert teacher of other industry professionals. Mr. Moore currently serves as Regional Director of Hear Again America as well as the ethics chairman, education chairman, and other roles on the Board Of the Florida Hearing Society.

Dr. Sharon Cohen, M.A., Au. D.

Doctor of Audiology

Sharon Cohen has her Doctorate of Audiology and has been in practice over 20 years in South Florida. She has extensive clinical experience with a passion for amplification and dispensing hearing devices. Dr. Cohen believes that each patient has unique needs and thoroughly enjoys evaluating, listening, counseling and guiding each individual with compassion and a high level of personal care. Providing all the best up to date options for improved communication her patients enjoy a successful experience, optimal hearing health care and quality of life. Dr Cohen is originally from New York and she resides and practices in the Boca/Delray area.

Karen Butler, HAS, BC-HIS, ACA

Hearing Aid Specialist

Karen has been a Hearing Aid Specialist since 1999. Being a Hearing Aid specialist is a 2nd career. Formerly a Pharmaceutical Representative for 13 years, when she was fit with her first set of hearing aids, it made such a difference in her life, she joined the Hearing Aid industry. She then became Board Certified and then went through the ACA classes to become an Audioprosthologist. Her hearing loss helps her to relate to those with hearing loss. Plus, she keeps up to date on all benefits of the newest Hearing Aid technology.

Christine Hand, HAS, BC-HIS

Hearing Aid Specialist

Christine Hand is a Florida State Licensed Hearing Aid Specialist serving Volusia & Flagler Counties. Christine is a member of the International Hearing Society and Florida Society of Hearing Health Care Professionals. Christine is passionate about her career. She loves being able to help those with hearing loss and to see the improvement in her patients lives, and the lives of their loved ones

John Hayden, HAS

Hearing Aid Specialist

John Hayden is the provider for Digital Hearing Systems. At Digital Hearing Systems, he serves the people in The Villages with the finest hearing aid solutions on the market today along with customer service that can't be beat. John prides himself on the care extended to his patients during and after the journey to better hearing. The Villages staff strives to successfully educate patients and their loved ones about their specific hearing loss, helping them determine the right plan of action to correct it.

Melanie Plotkin, HAS

Hearing Aid Specialist

Melanie Plotkin is a Miami Beach native. She began her interest in the hearing health care industry in early 2001. She realized the level of influence she had working with her patients, helping them regain their hearing and their quality of life. Since then Melanie has helped thousands of patients and loves working with them to solve their hearing problems. Her unconditional passion for her profession has helped thousands of people live a better quality of life.

Tim Bohl, HAS

Hearing Aid Specialist

Mr.Bohl is a Florida State Licensed Hearing Aid Specialist and started his career in the hearing health care industry in 2010. Starting off in south Texas with private audiology practices and then moving to south Florida in 2011. Here in South Florida he was employed by a major hearing aid manufacturer for 4 years where he was able to refine his diagnostic skills along with perfecting the hearing instrument fitting process. Through his continued education and love for technology Mr. Bohl specializes in the new digital hearing aid platforms. Coming into the industry during the digital transition he excels with the new digital capabilities. Along with his knowledge comes a very honest and caring person, who strives to give the utmost in personalized care while guiding his patients through the journey to better hearing.

Javier Benítez, HAS, BC-HIS

Hearing Aid Specialist

Javier Benítez, HAS, BC-HIS, is a Harvard University graduate (’81) and Nationally Board Certified in Hearing Instrument Sciences. He started in the hearing industry as a battery sales representative at Starkey Labs. With this experience, he began to be interested in hearing aid fittings and in 2003 became licensed to dispense hearing aids by the State of Florida. He worked at the Lab helping to fit difficult cases and gained invaluable experience.

Dr. Kenneth H, Johns, Au.D., FAAA

Audiologist

Dr. Johns completed his Master's Degree at the University of South Carlonia and his Doctoral Degree at A.T Still University in Meza Arizona. He is experienced in evaluating hearing loss in all ages and is proficient in the fitting of amplification, especially the latest digital technology and assistive devices. Ken is a past president of the South Carolina Academy of Audiology.

Megan Frericks, HAS

Hearing Aid Specialist

Ms. Megan Frericks is a former athlete and graduate from Western Kentucky University where she graduated with a Bachelor of Science Degree. She has been in the hearing healthcare field since 2009 and believes that when it comes to great hearing healthcare, service and the relationship with the patients are as important as the technology. She doesn’t take that lightly and makes it a priority to make each patient’s journey as pleasant as possible. Ms. Frericks takes pride in building a rapport with her patients and makes it a point to help make their day better in some way. Ms. Frericks friendly personality gives her patients the comfort of knowing that she is someone they can trust. She has dedicated herself to improving the lives of the hearing impaired. She also believes that the quality of a person’s life every single day revolves around their ability to communicate with those around them effectively. The patient’s journey doesn’t end when they have been fit with their hearing aids, because she firmly believes follow-up care and service are crucial to the patient’s success with their hearing aids.

Carol Pandis, HAS

Hearing Aid Specialist

Carol Bourbeau is a Licensed Hearing Aid Specialist. She received her Bachelor's of Science Degree from Elmira College and brings over 20 years of extensive knowledge in the medical field. Carol is a member of the Hearing Loss Association of Sarasota and the Florida Society of Hearing Healthcare Professionals. She has a passion for helping her patients enhance their lives and reconnect with their families through improved communication. Carol is committed to providing the highest quality service and care to her patients.

Heather Kerry , HAS

Hearing Aid Specialist

Heather began working at Clarity Hearing Aid Solutions/ A division of Hear Again America as a Patient care coordinator & quickly realized her passion was helping people. She began training to fullfill her passion of becoming a Hearing Aid Specialist and giving people their lives back by hearing. She strives to ensure patients individual needs are properly cared for with the highest standard level of care and service possible.

David Leibman, HAS

Hearing Aid Specialist

David has a passion for improving the quality of life that comes with hearing. His focus is to educate his fellow neighbors about hearing loss and how hearing instruments can assist to restore that loss. Mr. Leibman prides himself on offering valuable insight into the remarkable hearing technology available today and sort through the many questions concerning hearing loss, hearing aid prices and the often-confusing features and benefits of hearing aids.

Claudia Lopez

Patient Care Coordinator

Claudia graduated with an associate degree in Graphic Design from Keiser University and obtained a financial license in Florida. She then discovered her passion for helping those in the hearing health community and decided to contribute. Claudia has been working with Hear Again America as a Patient Care Coordinator for the past 5 years in the Surfside location.

Kayla Goris

Patient Care Coordinator

Kayla joined Hear Again America in 2017 as a Patient Care Coordinator after relocating from her home state, New Jersey, to Florida. With over ten years in healthcare administration, Kayla takes great satisfaction in assisting patients in need. Her extensive experience enables her to contribute across various departments. As the Customer Service Center Manager, Kayla leads a team of professionals committed to delivering exceptional customer service over 30 locations.

Laurie Mosher

Patient Care Coordinator

Leah Manor

Insurance Manager

Lidia Mendez

Patient Care Coordinator

Lidia Mendez joined Hear Again America in 2015 as a Patient Care Coordinator. She is happy to be a part of a team that helps patients in the improvement of their quality of life and their achievement of better hearing. From making appointments to translating for our Spanish-speaking patients, her assistance is available for the hearing needs of our patients. 

Lorraine Halpern

Patient Care Coordinator

Lorraine has been collaborating with leaders in the hearing health industry for more than 15 years. While at Hear Again America, she has acted as a Patient Care Coordinator in both the Corporate and Delray locations. Lorraine provides outstanding service and attention to each patient who walks through the door or calls for a hearing evaluation appointment. She believes that making patients feel welcome and comfortable while making critical health decisions is the key to a successful outcome.

Nadina Gomez

Patient Care Coordinator

Raquel Valle

Patient Care Coordinator

Raquel Valle began her hearing industry in 1989, working with the leading manufacturer, Starkey Laboratories, out of the Miramar, Florida facility as a customer support team member for the Southeast and Puerto Rican regions. After working for Starkey Labs for 15 years, Raquel became a Patient Care Coordinator, where she continues her passion for helping the community with their hearing care needs.

Britany Thompson

Hearing Aid Specialist

Britany Thompson believes everyone deserves the joy of hearing life's symphony to its fullest and is here to orchestrate that experience. From diagnostics to personalized treatment plans, her passion shines through in every note of our patient care. She strives to be at the forefront of advancements, ensuring her patients benefit from the latest technologies and treatment modalities. Her dedication to continuous learning and adaptation is a testament to what she loves to do.

Marianna Musengo

Patient Care Coordinator

Working in the Deerfield Beach office since 2017, Marianna is an experienced Patient Care Coordinator with a demonstrated history of working in the health wellness and fitness industry.  Skilled in facilitation, administration, leadership, and personal development, she graduated from Pompano Beach High, attended the University of South Florida, is a certified Chiropractic Assistant, workshop presenter, Conscious Language Coach™, and former co-owner of the largest wholistic health care center in South Florida of its time. 

Janine Ramirez, HAS

Hearing Aid Specialist

Janine Ramirez believes everyone deserves the joy of hearing life's symphony to its fullest and is here to orchestrate that experience. From diagnostics to personalized treatment plans, her passion shines through in every note of our patient care. She strives to be at the forefront of advancements, ensuring her patients benefit from the latest technologies and treatment modalities. Her dedication to continuous learning and adaptation is a testament to what she loves to do.

Brian Jolley, HAD, BC-HIS

Hearing Aid Specialist

Olga Perkins, HAS

Hearing Aid Specialist

Diana Flaker-Andrade

Patient Care Coordinator

Tawnya Edwards

Patient Care Coordinator

Joy Schuerman

Call Center

Joy went to Business school and has over ten years in the Business-to-Business Marketing and Market Research industry. She is originally from Pittsburgh and has lived in Ft Lauderdale since 1983. She has over 25 years of experience in the Hearing Aid Industry and over five years with Hear Again America at our Fort Lauderdale office. Joy makes appointments for all our locations with the digital leads and helps the Patient Care Coordinators. She also does phone training for Hear Again America and monitors all incoming calls.

Bob Feinberg

Hearing Aid Specialist

Bob Feinberg believes everyone deserves the joy of hearing life's symphony to its fullest and is here to orchestrate that experience. From diagnostics to personalized treatment plans, his passion shines through in every note of our patient care. He strives to be at the forefront of advancements, ensuring his patients benefit from the latest technologies and treatment modalities. His dedication to continuous learning and adaptation is a testament to what he loves to do.

Matt Greenstein

Hearing Aid Specialist

Matt Greenstein believes everyone deserves the joy of hearing life's symphony to its fullest and is here to orchestrate that experience. From diagnostics to personalized treatment plans, his passion shines through in every note of our patient care. He strives to be at the forefront of advancements, ensuring his patients benefit from the latest technologies and treatment modalities. His dedication to continuous learning and adaptation is a testament to what he loves to do.

Deborah Rionda

Patient Care Coordinator

Evette Luciano

Patient Care Coordinator

Evette Luciano is a seasoned professional with an illustrious career in the Hearing Aid industry that spans over three decades. Evette embarked on her journey in the field back in July 1988 and has been a driving force in the industry's evolution ever since. Evette brought a wealth of experience and a deep commitment to her role when she joined our team in December 2015. As a key member of our team, Evette's expertise extends beyond the realm of hearing aid services. Armed with an Associate of Arts degree in Medical Billing, she brings a unique skill set to her position, ensuring seamless administrative processes, and contributing to the overall efficiency of our operations. Evette's journey is a testament to her dedication, resilience, and passion for making a positive impact on the lives of individuals through the gift of better hearing.

Trish Welliver

Patient Care Coordinator

Trish Welliver is the Patient Care Coordinator in our Port Charlotte location. Trish comes to us with 15+ years of experience as a Patient Care Coordinator. She is not only our Patient Care Coordinator, but she is also our Corporate Patient Care Coordinator Trainor. Trish is originally from Scituate, Massachusetts, and has lived in Florida since 2004. Trish can make everyone who walks through the door feel like family here in the Port Charlotte office. She enjoys engaging with all her patients and knows everything about them, and the patients know everything about her. This makes the office different from the other professionals in the Port Charlotte area.  “I enjoy coming to work every day because the patients that walk into our office every day are going to get the best possible care from not only myself but from all of my coworkers as well, and that is something that I am extremely proud of.” -Trish Welliver. 

Gigi De La Oliva

Patient Care Coordinator

Kayla Baker

Patient Care Coordinator

Kayla Baker is a Patient Care Coordinator in Summerfield, Florida. She has worked in the hearing industry for seven years now. Kayla handles insurance verifications, scheduling, billing, hearing aid maintenance, and more. She ensures patients get the best care along their hearing health journey. Patient care is Kayla's goal and tries every day to make a difference in the lives of her patients. She spreads awareness among her community to ensure that everyone gets help for their hearing and better communication with the world around them.

Caitlyn Akerman

Patient Care Coordinator

Kayla Brown

Patient Care Coordinator

Jessica King

Patient Care Coordinator

Tammy Evans

Patient Care Coordinator

Tammy Evans has been with Hear Again America for over 4 years now and is currently the PCC in our Blairsville, GA office. Having worked for an ENT who was also the resident ENT Surgeon in the local hospital, she came to us with experience in both patient care and hearing loss. She also worked for Union County Nursing Home for over 7 years as a liaison, working with family members to see that their loved one's needs are addressed. Union County Nursing Home is a division of Union General Hospital, one of the top 3 hospitals in the state of Georgia, priding itself on exceptional patient care. Tammy comes to HAA with the same level of dedication to doing all she can to improve the lives of others.

Lauren Pulsifer, HAS, BC-HIS

Hearing Aid Specialist

Lauren graduated in 2012 from Florida State University. Soon after graduation she started her career in the hearing industry. Lauren is licensed through the State of Florida and is a Nationally Board Certified Hearing Instrument Specialist. Lauren takes great pride in what she does and loves helping people hear the best they can.

Roy Binder

Hearing Aid Specialist

With over 45 years of unwavering commitment to the hearing-impaired community in South Florida, Roy Binder brings unparalleled expertise to the selection and customization of optimal hearing aids, specifically tailored to your individual hearing needs and personal preferences. His proficiency extends to programming aids to enhance your speech understanding while prioritizing the highest level of natural sound quality. Beyond initial care at the Deerfield clinic, our dedication continues with ongoing services, ensuring your hearing aids operate at peak efficiency, delivering exceptional hearing for years to come.

Stephanie Clement

Patient Care Coordinator

Ariel Green

Patient Care Coordinator

LaDeana Neal

Patient Care Coordinator

Deisy Haney

Patient Care Coordinator

Claire Szewczyk

Patient Care Coordinator

Lizbeth Esteras

Patient Care Coordinator

Misty Boyd

Patient Care Coordinator

As our Patient Care Coordinator, Misty plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Misty has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. She goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.

Kathy Riccetelli

Patient Care Coordinator

As our Patient Care Coordinator, Kathy plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Kathy has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. She goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.

Sandie Bowers

Patient Care Coordinator

Melissa Kednocker, HAS

Hearing Aid Specialist

Melissa Kednocker believes everyone deserves the joy of hearing life's symphony to its fullest and is here to orchestrate that experience. From diagnostics to personalized treatment plans, her passion shines through in every note of our patient care. She strives to be at the forefront of advancements, ensuring her patients benefit from the latest technologies and treatment modalities. Her dedication to continuous learning and adaptation is a testament to what she loves to do.

Kim Roberts

Patient Care Coordinator

Howe Rudow, HAS

Hearing Aid Specialist

Tori Wimbley, PCC

Patient Care Coordinator

Sue Busby

Patient Care Coordinator

Donna Estle

Patient Care Coordinator

As our Patient Care Coordinator, Donna plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Donna has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. She goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.  

Denise Salazar

Patient Care Coordinator

At Hear Again America, we are privileged to have Denise Salazar as a vital member of our team, embodying our commitment to excellence, empathy, and a profound understanding of the intricate intersection between customer service, psychology, and the medical field in the realm of hearing health care. Denise Salzar consistently demonstrates a commitment to excellence, fostering a sense of trust and confidence among our clients and community.

Mia Hargis

Patient Care Coordinator

Joyce Knight

Patient Care Coordinator

Denise Price

Patient Care Coordinator

Jessica Rabon

Patient Care Coordinator

Lauren Swatling

Patient Care Coordinator

Kim Crumpton

Patient Care Coordinator

Nira Moore

Patient Care Coordinator

Lynda Evans

Vice President of Business Development

Lynda Evans has worked for Bob Evans Hearing Center for 25 years, as long as she has been in the industry. She is active in implementing hearing services and outreach programs for 15 senior facilities in the area. Lynda is from Upstate New York in the Fingerlakes area, and went to school in Buffalo, New York. Lynda is very family-oriented and enjoys travel, spending time with friends, outdoor activities, going to the beach, and 5K events. She is a member of Grace Bible Church, Better Living for Seniors, and the Chamber of Commerce. Career highlights for Lynda include attending a Starkey Hearing Foundation "So They World May Hear" mission and talking with 90 and 100 year old patients and learning about what unique lives they have lived.

Robert D. Evans, HAS, BC-HIS, B.S.

Hearing Instrument Specialist

Bob Evans is a dedicated, experienced professional who has been a practicing Hearing Instrument Specialist for 25 years. He has been a member of the International Hearing Society for 25 years, and has worked at his family-owned practice for the same amount of time. Bob is from Pennsylvania and attended Cleveland University in Ohio. He is known for his honesty, patience, and his ability to listen to the patient and their needs. Bob has lived in Pinellas County for 35 years. He got into the industry because his family has a history of hearing loss, both genetic and noise-induced. Bob served as a Marine, is an avid football fan, and in his free time enjoys serving USMC as a Christian Counselor for Prison Ministry. His career highlights include attending a Starkey Hearing Foundation "So The World May Hear" mission trip and the "everyday" thrill of seeing eyes light up when he first activates a new hearing aid and restores someone's connection to life.

Toni Steward

Patient Care Coordinator

As our Patient Care Coordinator, Toni plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Toni has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. Toni goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.

Erin Mungo

Patient Care Coordinator

As our Patient Care Coordinator, Erin Mungo plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Erin has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. She goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.

Patrick Rahilly

Hearing Aid Specialist

Brianna Chancey

Patient Care Coordinator

Anthony Trizzino

Hearing Aid Specialist

I am a second-generation Hearing Care Specialist. I entered the hearing healthcare industry in 1992 as a manufacturing and repair technician, working for my father's practice. I spent 8 years building custom hearing aids, and earmolds, and repairing and modifying them. In 2000, I became licensed to fit hearing aids, and knowing the manufacturing side has been of tremendous value and has given me an edge that few practitioners today have. I continue to keep up with the latest and upcoming advancements in hearing technology. I have been fortunate to have a career that spans over 30 years in a field that enables me to improve the lives of people daily.

Michelle Enriquez

Patient Care Coordinator

Amanda Piccirillo

Patient Care Coordinator

Heather Atkins

Patient Care Coordinator

Dr. Britney Ometz

Audiologist

Erin Wiatrowski

Patient Care Coordinator

Vanessa Buchanan

Patient Care Coordinator

As our Patient Care Coordinator, Vanessa plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Vanessa has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. She goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.  

Christina Kraus

Patient Care Coordinator

As our Patient Care Coordinator, Christina plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Christina has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. She goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.

Cassie Ausburn

Patient Care Coordinator

Richard Newhard, HAS, BC-HIS

Hearing Aid Specialist

After a finance career in The United States Air Force, Rich found a love for helping patients connect with their loved ones again via hearing help. As he was going to school for accounting and finance, he unexpectedly found a job in the hearing career field, worked to get licensed, and ultimately got Nationally Board Certified as a Hearing Instrument Specialist on top of being a Hearing Aid Specialist. Hearing connects loved ones, and he takes pride and satisfaction in being able to counsel and restore relationships with friends and family due to hearing loss. He believes that empathy and understanding is the best way to get a patient over the proverbial "hump" of treating their loss.

Morgan Bobbitt

Patient Care Coordinator

As our Patient Care Coordinator, Morgan plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Morgan has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. She goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.  

Cassandra Justice

Patient Care Coordinator

As our Patient Care Coordinator, Cassandra plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Cassandra has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. She goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.

Samantha Carpenter

Patient Care Coordinator

Samantha was born in Ohio and moved to Florida at a very young age. She entered the Hearing Aid Industry in 1996 as a receptionist and has moved up to be a Patient Care Coordinator. Samantha has a passion for helping all people or even just to be able to have a quality of life to hear better again. Her biggest achievement is to continue the path of helping the Hearing Impaired. Samantha consistently demonstrates a commitment to excellence, fostering a sense of trust and confidence among our clients and community.

Margaret Howard, HAS

Hearing Aid Specialist

Margaret is a dedicated Florida State Licensed Hearing Instrument Specialist who embarked on her journey in the hearing health care field in 2018, following her graduation from Florida State University. Her passion for hearing blossomed during her college years, driving her to pursue a career aimed at enhancing the lives of others through improved hearing. Upon entering the workforce, Margaret joined a prominent hearing aid manufacturer, where she honed her expertise in patient care and the intricacies of the hearing aid fitting process. Recognizing the profound impact of hearing loss not only on individuals but also on their families and friends, Margaret approaches her work with empathy and understanding. Known for her honesty and compassion, Margaret is committed to delivering her patients the highest standard of care. She goes above and beyond to ensure that everyone receives personalized attention and support, striving to optimize their hearing experience and enrich their quality of life.

Noemi Padilla

Patient Care Coordinator

As our Patient Care Coordinator, Noemi Padilla plays a pivotal role in Hear Again America's commitment to hearing health excellence. With her extensive background in customer service, Noemi has become an invaluable asset, consistently demonstrating a profound dedication to improving the lives of individuals through cutting-edge hearing solutions. Noemi goes beyond the call of duty to ensure that every individual's journey to better hearing is met with the highest standard of care and understanding.

Elizabeth James, BC-HIS

Hearing Aid Specialist

Elizabeth James, HAS, has worked in the hearing healthcare industry for six years. She holds a B.S. in Government and Sociology from West Virginia Wesleyan University and an M.A. in Public Health Administration degree from Everglades University. She is a member of the International Hearing Society and the Hearing Loss Association of America. She has the distinct honor of being awarded the coveted President's Award in 2022 as a top consultant, and the Foundation Award three years running for her work providing free hearing aids to financially challenged patients. When asked why she chose this field of work, she responded, " When I was a child my mom thought I had hearing loss because I had difficulty understanding speech when there was background noise. Testing revealed that I was auditory impaired. This lifelong disability gifted me with the unique understanding for those with hearing loss and my ability to help them." In addition to being a member of the Stuart Chamber of Commerce, Betsy is married to Brian, a US Marine veteran who is currently a Palm Beach County Sheriff Deputy and owner of two Hear Again America locations in Stuart and Port Saint Lucie.

Toni Trager

Hearing Aid Specialist

Toni Trager, a Florida native, is a compassionate and dedicated Hearing Aid Specialist (HAS). With a Bachelor of Science in Health Sciences Pre-Clinical from the University of Central Florida (UCF), Toni brings a wealth of knowledge and expertise to her practice. Having experienced hearing loss since birth, Toni understands firsthand the challenges individuals face with auditory impairments. Her commitment to improving the lives of those with hearing difficulties is deeply personal. Growing up in a family that also grappled with hearing loss, Toni witnessed the impact it had on communication, relationships, and overall well-being. As a result, Toni’s approach to patient care is rooted in empathy and understanding. She recognizes that each person’s hearing journey is unique and tailors her services to meet individual needs. Whether it’s fitting hearing aids, providing counseling, or offering ongoing support, Toni prioritizes her patients’ comfort and satisfaction. Toni’s mission extends beyond technical expertise; she strives to create a warm and welcoming environment for everyone who walks through her door. Her commitment to exceptional customer care ensures that each client receives personalized attention and guidance throughout their hearing health journey. When you choose Toni Trager as your Hearing Aid Specialist, you’re not just getting a professional; you’re gaining a partner who genuinely cares about your well-being. With Toni, you’re in capable hands, and your hearing health is her top priority.

Jordan McDonald

Patient Care Coordinator

Annie Main, AuD

Audiologist

Annie Main, AuD has been an audiologist for 12 years. She received her undergraduate degree (Spanish) and doctoral degree (Audiology) from Ohio State University and completed her externship at Columbia University/New York Presbyterian Hospital. She spent the first part of her career at Indiana University working as a research and clinical audiologist and teaching undergraduate and graduate audiology courses. Dr. Main is certified by the Council for Accreditation in Occupational Hearing Conservation (CAOHC) as a Professional Supervisor of the Audiometric Monitoring Program© (PS/A) and also works in the hearing conservation industry. She speaks English and Spanish. In her free time, Dr. Main enjoys hiking and camping with her family.

Doris Bartolucci

Hearing Aid Specialist

As a seasoned Hearing Instrument Specialist, Doris holds her National Board Certification in Hearing Instrument Sciences, as well as a certification in Audioprosthology. She has been treating hearing loss for almost 20 years, and although she has practiced in multiple states, she recently has settled in North Carolina to be closer to her children and grandchildren. She is also a hearing aid user, which helps her connect on a more personal level with her patients. She is passionate for helping others, which is evidenced by her glowing energy.

Todd Ely

Hearing Aid Specialist

Todd Ely is licensed as a Hearing Instrument Fitter and Dispenser by the Texas Department of Licensing and Regulation. Todd has been through extensive training with Miracle-Ear and has received his Miracle-Ear Professional Certification. He has also been trained in Live Speech Mapping, Real Ear Measurement, deep canal impressions, and is proficient with all audiometric equipment to service your needs.