|To Our Hear Again America Family, |
On behalf of our organization we want to first thank you for being a valued patient of our practices. At Hear Again America, the health and well-being of our patients and employees is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus(COVID-19) and are committed to being responsive to the needs of our patients and associates as the situation evolves.
What We’re Doing:
We’re monitoring and following all guidance from the Center for Disease Control (CDC), including taking the steps necessary to reduce the threat of COVID-19 exposure to employees and patients.
Moving forward we will do the following:
– We have stocked all our offices with commercial grade antibacterial cleaning supplies
We will wipe down and clean before and after each appointment
– During our appointment confirmation process we will be asking all patients whether they have recently traveled abroad or to COVID-19 affected areas, as well as to ensure their current health and wellness prior to their appointment.
– I encourage each of you to think through how you can help limit risk as well. If we all do something, it will make a major impact.
Our Commitment To You:
Despite the threat posed by COVID-19 our team of hearing healthcare professionals remains ready to serve you with regular operating schedules. Your hearing healthcare needs will always remain a top priority for our company. We will continue to monitor the situation and ensure a safe environment across all of our clinics and corporate office. As more information becomes available, we promise to communicate any changes that may impact your local office.